Doria Choi
Doria Choi’s small triumph was getting a vehicle released from parts-delay purgatory by proving the promised substitute had never reached the parts counter. Well past retirement from conserving cracked varnish and flaking gilt in museum storage, she gave up quiet mornings to track back orders, superseded numbers, and the bay a missing part keeps occupied.
Articles by Doria Choi

Express Tech At Three Months Asks Whether 'Once Things Settle Down' Is A Bay Number Or A Season
Three months in, the phrase has stopped meaning anything but keep waiting.

TSB Fixes It In 0.4 Hours; Shop Bills 3.6 Because Nobody Read Past The First Page
The first page said the fix. Pages two through nine said nothing at all.