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Waiting Room Magazine Selection Identified as Primary Source of Client Anxiety

A study found that patients' cortisol levels increased 40% after exposure to six-month-old copies of Real Simple and a 2019 National Geographic about ocean plastic.

2 min read
The Therapist's Thought
Waiting Room Magazine Selection Identified as Primary Source of Client Anxiety
A groundbreaking study published in the Journal of Environmental Psychology has identified therapy office waiting room magazines as a statistically significant source of client anxiety, with cortisol measurements showing a 40 percent increase in stress hormones after just twelve minutes of exposure to outdated periodicals. 'We expected the anticipation of the therapy session to be the primary stressor,' said lead researcher Dr. Vanessa Cortisol. 'Instead, it was the February 2021 issue of Real Simple, which contains an article titled 37 Ways to Simplify Your Life that caused measurable distress in 78 percent of participants. Several reported that reading the list made their lives feel more complicated.' The study, conducted across forty therapy offices in the greater Boston area, measured cortisol levels in 600 patients before and after waiting room exposure. The strongest anxiety response was triggered by a 2019 National Geographic cover story about ocean plastic pollution, which one participant described as 'the opposite of what I need right now.' Other significant anxiety triggers included: a Time magazine cover asking 'Is America Over?' (cortisol spike of 35 percent), a Cosmopolitan quiz about whether your relationship is doomed (28 percent), and a six-year-old copy of Architectural Digest featuring homes that participants could not afford (22 percent). 'The waiting room is supposed to be a transitional space that gently prepares the client for therapeutic work,' said Dr. Cortisol. 'Instead, it's an anxiety gauntlet. By the time the client reaches the therapist's office, they have absorbed global climate anxiety, relationship insecurity, and the knowledge that other people live in nicer houses.' Several therapy practices have replaced their magazine selections with blank notebooks, nature photography books, and copies of The New Yorker, which researchers found 'neither increased nor decreased anxiety, because no one actually reads The New Yorker — they just hold it.'

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